Public Notice/ Performas
MODEL CITIZEN CHARTER

A Model Citizen Charter has been setup for the convenience of General Public.


Citizen Charter:

I. Water connection/Electric connection: No objection certificate is issued after site visit and depositing Rs.300/ and Rs.100/- respectively per certificate as fee: -
1. Availability of application form:On working Days between10.00 to 5.00 PM
2 Acceptance of application:On working Days between10.00 to 5.00 PM
3 Acknowledge of application:On the spot diaries and receipt is given.
4 Intimation to applicant in case of deficiency in application form (For connection):

Within two weeks
5 Intimation to applicant for depositing fee for Granting NOC:Within ten days from receipt of application, if complete in all respects.
6 Depositing of fees by the applicant:If applicable before releasing no objection certificate between 10.00 AM to 3.00 PM on any working days.
7 Giving of connection:Through concerned department.


II. Complaint for Maintenance of Street Light
1. Lodging of complaint:On working days between 10 AM to 5 PM
2. Attending disposal of complaint:10AM to 5 PM (3 days in a week i.e. Monday, Tuesday and Wednesday) on availability of line man from the electricity deptt.with the employee deputed by the council for the purpose.


III. Complaints Maintenance of Repair of Roads /Path
1. Lodging of complaints:On working Days between10.00 to 5.00 PM
2. Attending /disposal of complaint:10AM to 5 PM (As per the nature of complaint will be dispose off)


IV. Complaint Regarding Sanitation
1. Lodging of complaints:On working Days between10.00 to 5.00 PM
2. Attending /disposal of complaint:In all working days


V. Complaint Regarding Unauthorized Construction:
1. Lodging of complaints:On working Days between10.00 to 5.00 PM
2. Attending /disposal of complaint:Within 3 days


Taxes
This charter is an expression of the manner for the proper and reasonable assessment and collection of Municipal taxes on the lands and buildings in the Municipal Area.

Sr.No.Name of tax/FeeDate of ImpositionRate of tax/Fee
A. Taxes
1.House/Property Tax01.10.200012.5%
2.Professional TaxRs.4000 Per annum R.No. 197 Dated 23 Dec 2008
3.Chullah TaxRs. 30 Per annum R.No. 197 dated 23 dec 2008
4.Dog Tax01.10.2000Rs.50/-per dog per year
B. Devolution of Taxes
1.Tax on consumption of Electricity01.10.2000@ 1 paise per Unit
2.Tax on sale of liquor01.10.2000Rs. 1 per bottle
C. Fees
1.Copying fee01.04.1999Rs. 100 per map Rs.10/- per page
2.Tehbazari fee01.05.2011Rs.10/ per day Rs.20/- per day size of plot R.No. 474 Dated-24May2014
3.Fee for birth & death certificate/other certificate01.07.2007 21.07.2006Rs.20/ per certificate imposed vide R.No.197 Dt.23.12.2008 Rs.20/ per certificate other certificate
4.Sign Board /Advt. Fees01.10.2000Rs.300/- per Sq.mtr. Per year
5.Building plan map approval fee01.10.2000Rs.2.50 per Sq.mtr for Residential/Govt. Rs.5/- per Sq.mtr for commercial
6.Tree cutting /Forest IncomeRs. 50 Per Tree
7.Electricity connection fee
8.Marriage feeRs.250/- per marriage R.No. 197 Dated- 23Dec2008

General information
Municipal Council, Santokhgarh is charging house tax @ 12.5% of annual rental value of all the lands and building in the Municipal area.
1. Issue of Bill:Annualy
2. Deposit of bill:Within 15 days from the date of issue
3. Mode of payment:In cash or by Cheque


Sanitation
1. Cleaning of roads and public places:Every day
2. Collection and removal of garbage from Municipal rubbish bins:Every day
3. Collection and removal of garbage on receipt of Non lifting: Alternative day


Birth and Death registration: Rules followed by M.C. Santokhgarh

1.Registration from 1 to 21 days after birth & deathFreeIn the Municipality’s Office
2.Registration from 21 to 30 days after birth /deathLate Fee Rs.1/-In the Municipality’s Office
3.Registration from 1 month to 1 year after birth & deathLate fee Rs.3 after receiving the written permission from Distt. RegistrarIn the Municipality’s Office
4.After 1 yearLate fee Rs.5 by order of Executive Magistrate Ist classIn the Municipality’s Office
5.Service charges & Issuance of certificateRs.10/-In the Municipality’s Office

Building Plans
1. Availability of application form:On working day between 10.AM to 5.00 PM
2. Submission of building plan:On working day between 10.AM to 5.00 PM
3. Acknowledgements:On the spot diariesed and receipt is given
4. Deposit of fee /Other charges:On working day between 10.AM to 5.00 PM(Rs.2.50per Sq.mt.for domestic and Rs.5.00 per Sq.mt for Commercial
5. Communication of deficiencies:Within 30 days
6. Final disposal of building plan if complete in all respects: Two months.


Marriage registration

1.Registration of marriage within 90 daysRegistration Fee Rs.5/ onlyIn the Municipality’s Office
2.Registration of marriage after 90 daysBy order of Distt.Registrar Regn.fee Rs.50/-In the Municipality’s Office
3.After 1 yearBy order of Executive Magistrate Ist class Regn.fee Rs.50/-In the Municipality’s Office
4.The service charges and Issuance of CertificateRs.250/-In the Municipality’s Office
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